Before Booking
Get help comparing listings, rental dates, pricing, delivery locations, and item suitability.
If you need help choosing an item, updating a booking, resolving a return issue, or understanding rental terms, use the support options below.
Get help comparing listings, rental dates, pricing, delivery locations, and item suitability.
Need assistance with delivery, item condition, extension requests, or payment clarification? Use support channels immediately.
Report return issues, damaged items, incorrect listings, or disputes as soon as they happen for faster resolution.
dispute
A 4-digit OTP sent to the renter. The owner enters it during handover as digital proof of item transfer.
dispute
Aaxzo reviews handover photos taken at the start and end of the rental to make a fair final decision.
general
Aaxzo is a peer-to-peer rental marketplace where users can rent items like cameras, camping gear, electronics, and tools directly from verified people in their community.
general
Yes. Every user undergoes mandatory KYC verification. Each transaction is protected by a Digital Rental Agreement and a secure Escrow payment system.
general
Sign up using your phone number, complete your profile, and upload a government-issued ID for verification. Once approved, you can start renting or listing items.
owner
Aaxzo protects owners through an 85-point legal framework. We hold a security deposit and verified KYC of the renter. Damage recovery is handled as per the Digital Rental Agreement.